Following are some ways to attract guests:
1. Renovate the Building
A hotel that has been deserted over the years and is revealing its age is not very pleasing to guests. A considerable investment may be required to do a complete renovation. If you have sufficient finances to modify the property, you can improve the appearance and add new facilities that guests want most.
2. Evaluating Management
Managers get good remuneration because they have more responsibility than the employees they administer. Having a manager who do not have the skills, keenness and drive to produce positive results is a manager that should be replaced. Best Hotel Management College in Delhi NCR aims to produce quality managers rather than quantity.
3. Creating an Enthusiastic Team Spirit
Keenness is one of the best qualities any worker can have. You can overcome number of skills through training. Enthusiasm is catching. Having a bubbly personality to greet guests when they check in or always walking around with a smile on your face does matter. Passionate employees work harder, talk positively about their jobs and promote the qualities of their hotel.
4. Encourage Guests to Share their Experiences during their Stay
Know more about your guests through your website, taking a customer feedback or just having a conversation with them before they check out. Encourage guests to post videos or pictures of their trip and time they spent at your hotel. Making guests feel important is very important to keep them interested towards you hotel. People who feel delightful and valued are much more likely to visit the hotel again in future.
5. Make Every Guest Room Comfortable and Inviting
When an individual is on business tour, their room becomes very important for them. It should be equipped with a nice work area, a big flat-screen TV for entertainment and relaxation. Wi-Fi connectivity is almost a must. Other facilities like an upgraded shower head or a mini-fridge and microwave will be appreciated by all guests.
6. Integrate Both Internet and Traditional Marketing Strategies
No doubt, Internet is instantaneous and its marketing is incredible. Simultaneously, also keep in mind about the trends of traditional marketing and advertising methods. Every hotel should have a proper advertising to attract the attention of travellers. Advertisement depends on your budget; you can choose different media like newspaper, magazine and radio to grab the attention of the people.
7. Make Everybody Happy!
Everything that you can do to make your guests and employees happy will make your hotel a more enviable place to stay. Best Hotel Management College in Delhi NCR conducts various sessions like seminars and workshops to make students learn how to satisfy their customers. Happy employees will also help to promote the hotel among their family, friends and near ones.
Summary: The blog is all about the ways to attract more and more customers towards your hotel.
