Hotel Technology

Technology has become critical to attracting and retaining hotel guests, and today that means investing in a wide range of solutions that create immediate and personal engagement. With rising expectations, Hotel Management Course in Haryana 2016, being a plethora of information makes life trouble-free. Reservations must be easily made via any smart device, guestrooms must facilitate any type of content, networks need to be rock-solid, and data is now your most valuable asset.

New advances in technology continue to alter the relationship between hotels and guests. User friendly and powerful smart phones and tablets are changing travellers’ online preferences and habits, redefining how they research, plan and book a trip. Empowered with more knowledge and social media, today’s hotel guest is pushing hotels for improved products and services in their travel experience. From an ownership standpoint, advances in data analytics are transforming the hospitality industry with the potential to enhance a hotel’s financial performance and offer detailed insight into customer preferences. As the use of mobile devices, social media and advanced analytics continues to proliferate, and as online distribution channels become more accessible, technology has created new opportunities for hotels to drive operating efficiencies and engage with guests, from booking to checkout.

As such, hotels are rethinking all aspects of the hotel experience, with a focus on accommodating these devices in guestrooms, meeting spaces, lobbies and front desks. For example, one international hotel brand has taken a more proactive approach by partnering with a leading engineering and technology university to redesign the future hotel experience and find innovative ways of making public areas more exciting, user-friendly and relevant to the technology needs of today’s traveller.

Moreover, Hotel Management Course in Haryana 2016 enlightens the vision about recent advances in wearable technology, such as smart watches and glasses, are expected to revolutionize the way customers access the web and contribute personal content. For example, hotel reviews that feature video instead of just text will place even more emphasis on hotel reputation and performance. On the other hand, hotel brands seek to drive bookings to their own proprietary websites by leveraging the power of loyalty programs and streamlining the booking experience. 

Your career after doing Hotel Management

With eating out and partying becoming a second nature to people, hotel business - big or small - is proliferating. Demand for trained professionals has been constantly growing in this industry. Due to the increasing salary and improving nature of job, career in hotel industry is now respected an option. A job in the hotel industry is all about making others happy and comfortable. You should be aware of the tactics to gel with the guests.

Admission in Hotel Management College in Delhi is totally based on one's performance in the written admission test, personal interview and group discussion. Admission to government recognized hotel management institutes is through a common entrance test.

Remuneration:

The initial salary is Rs 15,000-Rs 20,000, which can go up to Rs 35000 with 2-3 years of hard work. After graduation, one can join as a management trainee and after 18 months of training program, you can get the position of assistant restaurant manager & earn about Rs 25,000. After two years excluding training period, if you are eligible for restaurant manager then you can earn around Rs 30,000 - Rs 35,000 per month along with perks.

Five-Star hotels require trained staff for following departments:

• Food and Beverage (F&B)
• Housekeeping
• Accounting
• Marketing
• Recreation
• Computer Applications
• Financial Management
• Engineering
• Maintenance
• Security
• Fire Fighting
• Public Relations
  

 Eligibility to pursue a career in hotel management:

• Students who have successfully completed their 10+2 are eligible and can pursue a degree, diploma, or a certificate course in the field.
• If you have completed your graduation then you will be eligible for the post graduate program in hotel management.
  
  

Career prospects:

A student who has earned a degree or diploma from Hotel Management College in Delhi can work in the below mentioned sectors:

• Club Management
• Hotels and Restaurants
• Hospital Administration and Catering
• Airline Catering and Cabin Services
• Guest Houses
• Cruise Ship Hotel Management
• Forest Lodges
• Hotel & Catering Institutes
• Catering departments- shipping companies, banks, armed forces, and railways
• Hotel & Tourism Associations

10 Tips & Tricks to Crack the ‘Personal Interview’

Study programs of Top Hotel Management College in Haryana are concerned with coordinating the many operational tasks necessary for running a successful hotel. Managing a hotel requires knowledge and skills within a wide variety of fields. Campus interviews are the most important part of a student’s life. The preparation involved to crack the personal interview is similar to the preparation involved while preparing for an examination. Gone are those days, when group discussions or personal interviews were just a tool to get into a college.

An education from Top Hotel Management College in Haryana teaches students the skills to effectively manage different responsibilities such as reception and concierge services, restaurant and bar functions, administration, management and marketing. Cracking the personal interview is a crucial process which is involved for taking admission in a college.

• Study about the institute/ college:
  Before you appear for the personal interview, make sure you have done a thorough study about the college.

• Be prepared for behavioural questions: Behavioural questions mostly are open ended and they are meant to know your experience and test your patience.

• Formal Attire:
  Interview is a highly professional interaction and you must follow the formal dress code. Mostly, colleges providing professional post graduate courses have a dress code and that is formal. 

• Admit mistakes or if you don’t know the answer to a question:
  Instead of giving wrong answers and making a bad impression, admit that you don’t know the answer or accept your mistake. Be honest and you will be appreciated.

• Be confident and enthusiastic:
  Be energetic and enthusiastic once you are inside the interview room, don’t let your anxieties and nervousness be noticed. 

• Don’t lose courage easily:
  Don’t lose your courage and heart soon, even if the interview is taking too long and you have to wait for a couple of hours, remember it’s OK!

• Thorough Knowledge of the Course:
  Study about the institute’s curriculum in advance. Know the answers to questions like why you want to pursue that particular course, what are your expectations from the college, the course etc.

• Study your Resume/ Bio-data thoroughly:
  Your marks, certifications, internships if any should be on your tips. You should be well versed with your  introduction, educations qualifications, and career goals.

• Sit straight:
  Do not tap your nails on the table and refrain yourself from being fidgety. It isn’t too pleasing for the person who is sitting to interview you.

• Ask to Repeat:
  If confused about what is being asked to you, don’t hesitate to ask the interviewer to repeat the question. It’s OKAY! It’s far better than answering something which is not being asked just because you haven’t heard the question properly.

5 job skills hospitality employers want to see

Hotel Management Colleges in NCR offers a broad number of opportunities at all levels, which require different levels of education and training. In order to stand out from the pack, highlight the most in-demand skills that employers want in your work. Here is a list of the top five skills that employers want to see and tips for making sure these skills stand out on your application materials.

1. Building connections

Success in hospitality management jobs depends a great deal on a person's ability to make positive connections with clients, guests, vendors, and even other employees. To let employers know that you are great at making connections, use keywords like relationship building, vendor management, client management, guest relations, and team leadership in your job descriptions. 

2. Multitasking

At all levels, careers in hospitality require employees to handle multiple responsibilities simultaneously. On a typical day, a hotel manager might have to negotiate a contract with a vacuum rental company, handle an unsatisfied guest, fill out paperwork for an employee injured in a kitchen fire, and keep a smile on his or her face to greet new guests, all in the course of one afternoon. Be sure to highlight these skills with keywords like organizational skills, proven time management expertise, and phrases that highlight your ability to adapt quickly to guests' needs and manage simultaneous projects.

3. Attention to detail

To excel at creating that extraordinary experience, everything from making sure the flowers are fresh to making sure every busboy wears a clean uniform must be attended to, and successful hospitality managers must be excellent at addressing each detail. As a prospective hospitality manager, use your resume and cover letter to highlight specific instances where these skills shone through.

4. Technical and language skills

Computer skills and language skills are two areas of technical expertise that make a hospitality manager stand out from the pack. Be sure to highlight any technical expertise on your resume. Definitely take the opportunity to mention specific programs that you are particularly adept at, or special training that you have received at past jobs. For languages, accurately represent your abilities and indicate whether your skill with the language is basic, conversational, or fluent. Hotel Management Colleges in NCR gives you an in-depth understanding of the structure and operation of the industry and its related sectors.

5. Flexibility

Hospitality managers often have unusual hours or longer hours than a basic desk job. On the job, they must be ready to switch gears at a moment’s notice if unexpected situations arise. Keywords like: adaptable, versatile, and resourceful will let employers know that you are enthusiastic about the unique opportunities that hospitality careers present and flexible in how you will respond to their company's needs.

The Requirements in the Hospitality Industry

Hotel Management College in Delhi NCR offers a broad number of opportunities at all levels, which require different levels of education and training. Some workers deal directly with the public, providing services to customers, while others work in management. Hospitality workers must have skills in customer service and communication skills to work with the public.

Food Service Management

Restaurant managers oversee the day-to-day operations in a restaurant or fast-food establishment. Managers direct, hire, train and discipline workers and ensure customers are satisfied with the service and food. According to the U.S. Bureau of Labour Statistics, employers prefer managers with at least some college education. Food service management and hospitality education programs provide associates and bachelor’s degrees to managers. The programs may require an internship to provide experience in the field. In addition, students complete coursework in food planning, sanitation, accounting, management and nutrition. Some restaurants offer employees training in management through an on-the-job program that also includes coursework in the classroom. The programs include training to run all areas of the restaurant, along with specific training for the company.

Hotel and Accommodation Management

Hotel managers oversee all the operations in the hotel to provide a quality experience to guests. Managers direct the staff in all areas of the hotel, such as housekeeping, room service, maintenance, the front desk, marketing and security. Larger hotels may hire hotel managers to oversee different areas of the operation, such as front desk, office and financial managers. According to the statistics bureau, hotel chains prefer managers with a minimum of a bachelor’s degree from Hotel Management College in Delhi NCR. Hotel management degree programs include coursework in marketing, accounting, management, food service, maintenance and housekeeping. Smaller hotels may hire managers with an associate’s degree.

Housekeeping Staff

Hotels, motels and resorts hire housekeeping staff to keep guest accommodations clean. Hotel housekeeping staff replenishes linens and room items, make beds, clean bathrooms, and vacuum and sanitize the room. Training for housekeeping staff occurs on the job in most cases, according to the statistics bureau.

Travel Agent

Travel agents help customers plan trips, book lodging, transportation and entertainment. Agents offer advice on travel plans, destinations and entertainment activities before a trip and interview customers to learn the budget and interests of the travellers. Agents work with resorts, hotels, tours or cruise lines to offer special promotions to customers and evaluate the quality of hotels, restaurants and resorts to gather information for their customers. Entry-level travel agent positions may only require a high school education, but employers may prefer candidates with some training in the travel industry. Travel agent courses provide training in travel regulations and systems.

The rapidly expanding career scope of hotel management

A course of professionals, hotel management caters to the need of the hospitality industry. After completing their high school, students look for options for their graduation. Moreover, among many other degrees, hotel management is one of the most sought after professional courses available to the students wishing to be a part of the industry.

Job oriented and belonging to service industry, the courses of hotel management are highly hospital in nature. Covering a wide range of services from food serving to catering and accommodation, the courses differ accordingly. Students get to choose from the many courses structured for different purposes. 

Various types of courses
 

With a specific structure, the hotel management courses are designed. The students can pursue the same according to their level of interest. Giving a deep knowledge about the subject, these courses cater to different sectors of the industry. Following are few of the courses that are offered by top colleges in Haryana and other states - 

Bachelor’s courses:

• Diploma in Hotel Management
• Bachelor of Hotel Management (BHM)
• Bachelor of Arts in Hotel Management
• Bachelor of Science in Hotel Management
• BA (Hons) in Hotel Management
• BBA in Hotel Management
• Certificate Courses in Hotel and Catering Management
• Craftsmanship Courses

Master’s courses:

• Post Graduate Diploma in Hotel Management
• Master of Science in Hotel Management
• MBA in Hotel Management

Eligibility 

The hotel sector is booming with upcoming food joints and expanding to the global market. Thus, the demand for hospitality experts has increased globally. Recognized as one of the most respected and important service sector, it has become an interesting career option. There are certain criteria to be eligible for the courses. Following are the different types of courses one can opt for:

Certificate course: The short term course generally spans from 6 months to 1 year. These courses can be applied for after completing 12th standard. 

Diploma course: These courses can also be applied after 12th standard with a minimum of 40% marks and having English as a compulsory subject. 

Degree course:  A degree course in hotel management is generally of three years and requires minimum of 50% in the 12th standard with English as a compulsory subject. 

Admission test 

Similar to other courses, to get into one of the best hotel management colleges, there are admission tests. Conducted in April, every year, NCHMCT JEE is one of the important entrance exams of this stream. Students appear for these exams in order to get a good percentile. A good score determines the college and hence the course that one aspires to apply for. Branded hotel chains conduct few other admission tests to include candidates for their training camps and institutes. An advantage of doing a course from a specific hotel is the job placement given in the same joint chain.