Hotel Technology

Technology has become critical to attracting and retaining hotel guests, and today that means investing in a wide range of solutions that create immediate and personal engagement. With rising expectations, Hotel Management Course in Haryana 2016, being a plethora of information makes life trouble-free. Reservations must be easily made via any smart device, guestrooms must facilitate any type of content, networks need to be rock-solid, and data is now your most valuable asset.

New advances in technology continue to alter the relationship between hotels and guests. User friendly and powerful smart phones and tablets are changing travellers’ online preferences and habits, redefining how they research, plan and book a trip. Empowered with more knowledge and social media, today’s hotel guest is pushing hotels for improved products and services in their travel experience. From an ownership standpoint, advances in data analytics are transforming the hospitality industry with the potential to enhance a hotel’s financial performance and offer detailed insight into customer preferences. As the use of mobile devices, social media and advanced analytics continues to proliferate, and as online distribution channels become more accessible, technology has created new opportunities for hotels to drive operating efficiencies and engage with guests, from booking to checkout.

As such, hotels are rethinking all aspects of the hotel experience, with a focus on accommodating these devices in guestrooms, meeting spaces, lobbies and front desks. For example, one international hotel brand has taken a more proactive approach by partnering with a leading engineering and technology university to redesign the future hotel experience and find innovative ways of making public areas more exciting, user-friendly and relevant to the technology needs of today’s traveller.

Moreover, Hotel Management Course in Haryana 2016 enlightens the vision about recent advances in wearable technology, such as smart watches and glasses, are expected to revolutionize the way customers access the web and contribute personal content. For example, hotel reviews that feature video instead of just text will place even more emphasis on hotel reputation and performance. On the other hand, hotel brands seek to drive bookings to their own proprietary websites by leveraging the power of loyalty programs and streamlining the booking experience.